Payments Policy
How to pay for a sign, decal, or banner
What payment methods do you accept?
We currently accept the following credit cards for payment:
- Visa
- MasterCard
- American Express
- Discover
*We also accept personal checks. If paying by check, there will be a 7-10 day hold placed on the order, until the check clears.
What information is needed for payment?
- Credit card information: Credit card number, cardholder name, expiration date, and security code
- Billing information: The address as it appears on your credit card statement
Why does the billing address have to match with the credit card company's records?
This policy is part of an identification process that is intended to protect our customer's from unauthorized or fraudulent credit card transactions. The billing address is the address where your credit card statement is received at. If you provide a different billing address than what is on the statement, our credit card processing terminal will flag the charge with an Address Mismatch or Zip Code Mismatch. If the transaction is flagged in any way, we automatically decline (void) the charge, until the correct billing address is obtained and re-charged with an exact address match. When mismatches occur and we void the initial charge, even though it has been voided, the transaction may show as an actual charge for a couple of days until the computer system syncs up and releases the money back to your account. We have no control over how many days the banking system will show the voided charge as a transaction and this could cause serious financial difficulties on your end.
When am I billed for my order?
During an order, there may be additions or deletions of products and/or services, which can change your pricing. To cut down on refunds or additional charges all orders are kept open until we receive a "final approval" via email or verbally on the phone. Once the "final approval" is acknowledged the customer will be charged in full for any services rendered.
Will I receive a receipt for my purchase?
Absolutely. For local customers, who opt to pick up their product, at our storefront location, you will receive an invoice with a physical receipt. On our shipped jobs, the invoice and receipt, are packaged and shipped with the order.
